PRIVACY POLICY

This website is operated by Sarah’s Coffee Shop Limited. We take your privacy very seriously and we are committed to protecting the privacy and the security of your personal information. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website, including any data you may provide through this website when you sign up to our newsletter, purchase a product or service or take part in a competition.

 

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • What are your data protection rights?

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

  • Changes to the privacy policy

 

What data do we collect?

Sarah’s Coffee Shop Limited collects, uses, and is responsible for certain personal information about you. When we do so, we will collect and use this information in accordance with the General Data Protection Regulation (GDPR). The type of information we may collect, and you voluntarily provide to us includes:

  • Name

  • Contact details

  • Cookies

  • IP Address

 

How do we collect your data?

You directly provide our company with most of the data we collect. Some examples of when we collect this information include:

  • When filling in our contact form

  • Use or view our website

  • Entering competitions

 

How will we use your data?

Our company collects data so that we can:

  • Respond to enquiries

  • Help answer any questions you may have

  • Respond to feedback about our company and services

  • Resolve any issues or complaints

  • Giving away prizes

 

How do we store your data?

Sarah’s Coffee Shop Limited securely stores your data both electronically and in paper form.

We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.

 

What are your data protection rights?

Under the General Data Protection Regulation (GDPR) you have a number of rights free of charge. Every user is entitled to the following:

  • The right to access – you have the right to access the personal information that we hold about you in any circumstances, by making a request. If you would like to exercise this right, please contact us using the contact details below.

  • The right to require us to correct any mistakes – if any of the personal information we hold about you is incorrect or out of date, you may ask us to correct it. If you would like to exercise this right, please contact us using the contact details below.

  • The right to erasure – you have the right to request that Sarah’s Coffee Shop erases any records of your personal data, under certain conditions. If you would like to exercise this right, please contact us using the contact details below.

The Information Commissioner’s Office (ICO) regulates data protection and privacy matters in the UK. For further information on each of these rights, including the circumstances in which they apply, see the guidance  from the Information Commissioner’s Office (ICO) here: https://ico.org.uk/for-the-public.

 

Privacy policies of other websites

Our website contains external links to other websites. Our privacy policy only applies to our website. If you click on a link to another website, you should also read their privacy policy.

 

How to contact us

If you have any questions about this policy or the information we hold about you, or you would like to exercise one of your rights as set out above, please contact us by one of the following means:

 

How to contact the appropriate authorities

Should you wish to report a complaint, or you feel that Sarah’s Coffee Shop Limited has not addressed your concern to a satisfactory level, you may contact the Information Commissioner’s Office (ICO). Find the appropriate information and contact details here: https://ico.org.uk/global/contact-us/.

 

Changes to the privacy policy

This privacy policy is reviewed at least annually.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

 

Thank you for taking the time to read our privacy policy.

Sarah’s Coffee Shop Limited